Pine Cellular and Hearing Aid Compatibility

The following information is provided to help our hearing-impaired customers select a cell phone. Please stop by our offices for more information

A hearing-aid user has a number of features to choose from when purchasing a cellular phone and wireless plan. Some key features that might be helpful:

  1. Vibrating alert for incoming calls and messages. Most cellular phones have this feature, but ask our representatives to demonstrate if you're not sure.
  2. Different ring tones may be useful, and are easily selectable on most phones.
  3. Short Message Service, or text, is available on all of our cellular phones, with an appropriate service plan. Ask for a demonstration to see if this service would be right for you.
  4. M rating and T rating. Hearing-aid compatible phones are rated according to their capabilities. This rating indicates the level of possible interference between the cellular phone and the hearing-aid device. Most of the HAC phones that Pine offers, for instance, are M3/T3. A "T" rating means the wireless phone is equipped with a telecoil interface, which can work with a telecoil-equipped hearing aid. This reduces interference, and makes the conversation easier to hear. An "M" rating indicates that the cellular phone can operate in "microphone" mode, and should help reduces interference between the hearing-aid device and the cellular phone. In either case, the higher the number, the lower the interference level; an M4/T4 device is less likely to cause interference than an M3/T3 device. Consult with your audiologist about whether your hearing-aid device is t-coil-equipped or not. A Pine representative will be glad to demonstrate how you can switch between M and T modes, and can show you how to make test calls to see how the phone works with your device.
  5. Pine Cellular offers a 30-day trial period, during which a customer may return a cellular phone if it does not work properly with the customer's hearing aid device.

Call or visit one of our offices with any questions or concerns you might have, and allow us to demonstrate how each phone works.

Pine Cellular Hearing Aid Compatible Phone List

The following pricing is subject to change without notice, and assumes service with Pine Cellular.

Pine Cellular offers a variety of phone models. Many of the models offered are considered hearing-aid compatible (HAC) to meet the needs of wireless users with hearing disabilities. Models are presented here by category of price for easy selection.

ADVANCED: $225 or more; generally offer enhanced features such as higher quality camera, Bluetooth, video capabilities, internet access, high-speed processing, touch or tilt screen, and email.

AVERAGE: $125-$224; generally offers lower-quality camera (compared to advanced models), Bluetooth,internet access,increased memory capabilities,larger phonebook capacity,enhanced color display and increased talk time (over basic models). However, may be older, less stylish phones.

BASIC: Less than $125; offers the necessary wireless features, may have lower quality camera, Bluetooth or internet capabilities.Typically offers smaller phonebook capacity and average talk time. Most of these models are generally larger in size compared to more advanced models and lack features such as MP3 players, expandable memory and download capabilities

Make/Model Rating Level of Functionality
Verykool S810 M3T3 Average
Motorola WX416 M3T3 Basic
VeryKool RS75 M3T3 Average
Reach 9788 M3T3 Basic
HTC One M7 M3T3 Advanced
HTC One M8 M3T3 Advanced
Samsung A5 (2016) M4T3 Advanced
Moto G (3rd Gen.) M3T3 Average
Samsung S6 M4T3 Advanced
Samsung Grand Prime M3T3 Average
Samsung J5 M3T3 Average
Cat S40 M3T3 Advanced
Alcatel Pixi 3 (4.5) M3 Basic
Alcatel Pop 3 (5.0) M3T3 Average
Apple IPhone 6 M3T4 Advanced
Apple IPhone 6 Plus M3T4 Advanced
Apple IPhone 6S M3T4 Advanced
Apple IPhone 6S Plus M3T4 Advanced
Apple IPhone SE M3T4 Advanced
Apple IPhone 7 M3T4 Advanced
Alcatel Pixi 4 M3T3 Average
Alcatel Idol 4S M4T3 Advanced